How Sauber Plus GmbH Saves 40% Planning Time with Crew Active

About Sauber Plus GmbH

Sauber Plus GmbH is a mid-sized building cleaning company based in Stuttgart, Germany. With 85 employees, the company manages over 120 properties in the region — from office buildings and medical practices to industrial facilities. Clients expect reliable cleaning at fixed times, often during early morning or late evening hours.

The Challenge

Before implementing Crew Active, scheduling was built on a shaky foundation:

• Excel chaos: The entire weekly schedule was managed in a complex Excel spreadsheet. Changes regularly led to version conflicts.
• Phone chains: When an employee called in sick, the dispatcher had to make up to 15 calls to find a replacement.
• Lack of transparency: Employees often learned about their assignments only the evening before via SMS — changes frequently went unnoticed.
• Paper-based time tracking: Timesheets were collected weekly from site managers and manually transferred to payroll. Errors were a daily occurrence.
• No documentation: Customer complaints could not be verified because there were no photo or time records.

The Solution with Crew Active

Sauber Plus GmbH chose Crew Active after a two-week trial period. The rollout was implemented gradually over four weeks.

Weeks 1-2: Building the Foundation

• All properties and clients were set up in the system
• Employee profiles created with qualifications and availability
• Recurring schedules defined as templates

Week 3: Onboarding Employees

• All employees received access to the mobile app
• Short training sessions (15 minutes per team) conducted on-site
• Mobile time tracking with GPS confirmation started

Week 4: Full Operations

• Complete transition of scheduling to Crew Active
• Team chat activated for quick communication
• Automatic reports configured for payroll

Results After 6 Months

The results exceeded expectations:

Planning efficiency: Weekly planning time dropped from an average of 8 hours to under 5 hours. With templates for recurring assignments, the dispatcher only needs to manually plan changes and special assignments.

Fewer conflicts: Double bookings and missed absences were reduced by 60%. The system automatically warns when an employee is already scheduled or on vacation.

Faster communication: Instead of phone chains, the team now uses the integrated chat. For sick calls, the dispatcher can request replacements via the app within minutes — and instantly sees who is available.

Transparent time tracking: Mobile time tracking with GPS confirmation has virtually eliminated payroll errors. Data flows directly into the export for accounting.

Better client communication: For complaints, the company can now verify when which employee was on-site and what services were performed. This strengthens client trust.

Conclusion

Digitizing scheduling with Crew Active has saved Sauber Plus GmbH not only time and money but also measurably improved employee and client satisfaction. According to Managing Director Thomas Berger, the investment paid for itself within three months.

Want to achieve similar results in your cleaning company? Try Crew Active free for 14 days and experience how simple digital scheduling can be.